Frequently Asked Questions

General AI tools are powerful, but they're generalists. To get expert-level answers you need to be an expert already: to know what to ask, which frameworks apply, and when the AI is confidently wrong. Pragmatix advisors have that expertise built in, so you get to useful answers faster without needing to be a specialist yourself.

Our current advisors specialise in digital transformation, digital governance, EMR systems and cyber security, the areas where Pragmatix has the most consulting experience. We're expanding into other domains through partnerships with subject matter experts.

Each exchange counts as one message: you send a message and the advisor replies. Unused messages don't roll over to the next month. When you reach your limit, you'll be prompted to upgrade your plan.

Yes. No lock-in contracts. Cancel whenever you like and you'll retain access until the end of your billing period.

Your conversations are stored securely on Australian Azure infrastructure. We don't use your data to train AI models. You can delete your conversation history at any time.

Pragmatix advisors are AI-powered, but they're built and maintained by real consultants with domain expertise. We monitor advisor quality and refine them based on real usage. For complex engagements, you can also engage Pragmatix directly for human consulting support.

Yes. If you are a consultancy or an organisation with specialist knowledge you want to make available on demand, we can help you build custom advisors on the Pragmatix platform. Get in touch to discuss.