Frequently Asked Questions

General AI tools are powerful, but they're generalists. To get expert-level answers, you need to already be an expert — knowing what to ask, what frameworks to reference, and how to spot when the AI is confidently wrong. Pragmatix advisors have that expertise built in, so you get to useful answers faster without needing to be a specialist yourself.

Our current advisors specialise in digital transformation, digital governance, EMR systems, and cyber security — the areas where Pragmatix has deep consulting experience. We're expanding into other domains through partnerships with subject matter experts.

Each exchange counts as one message — you send a message, the advisor responds, that's one message used. Unused messages don't roll over to the next month. When you reach your limit, you'll be prompted to upgrade your plan.

Yes. The free trial gives you 5 messages across any advisor, no credit card required.

Yes. No lock-in contracts. Cancel whenever you like and you'll retain access until the end of your billing period.

Your conversations are stored securely on Australian Azure infrastructure. We don't use your data to train AI models. You can delete your conversation history at any time.

Pragmatix advisors are AI-powered, but they're built and maintained by real consultants with domain expertise. We monitor advisor quality and refine them based on real usage. For complex engagements, you can also engage Pragmatix directly for human consulting support.

Yes. If you have domain expertise you want to scale — whether you're a consultancy or an organisation with specialist internal knowledge — we can help you build custom advisors on the Pragmatix platform. Get in touch to discuss.